Help - Offline PDF DRM Services
- For Help on common issues
- For Documentation (PDFs) - includes User Guides for all versions of Javelin and Drumlin-related software
- For FAQs for Offline services - common questions and answers for Offline DRM PDF services
- For Recommended instructions for all OS variants - template web pages that publishers can use for their own publications
- Click this link for details on How it Works
- For Video demonstrations (MP4 videos) - video demonstrations of using Javelin readers and DrumlinPublisher software - some videos do not show the latest version of software but provide a useful guide
- For Release Notes - Javelin and Drumlin product set (Windows and Mac OSX software)
- For All about PDF files - A Wiki guide to PDF files, PDF Security and options for creating and manipulating PDFs
Help - Offline ePUB Services
- For general information about our Offline PDF security services, please see our Offline page
- For All about ePUB files - A guide to ePUB files and options for creating and publishing ePUB documents
Help - Online DRM Services
- For general information about our Online PDF security services, please see our Online page
- For FAQs for Online services - common questions and answers for Online DRM services
- For User Management for Online services - description and screenshots
- For File Management for Online services - description and screenshots
Support
- For terms and conditions and additional information for publishers, please see our About page
- For technical support questions, e.g. with installation, software crashes or error messages, registered subscribers/publishers can email us. Please provide us with information as indicated in the support report PDF which you can obtain from here
- For service functionality and facilities, commercial questions, online web services, email us. Please provide as much detail as possible about the issue you are asking about.